Property Owners
Stress-free property management for busy Auckland owners
Owning a property shouldn’t be a hassle. We take care of every detail so you can focus on enjoying the benefits of your investment, without the stress.
We’ll advertise your property, hand-pick the right tenants, and handle all of the paperwork. We also have a great team of trusted tradespeople for all property maintenance, and follow up on all legal tenancy obligations.
Owner Services
Tenant selection
With 25 years of experience in residential property management, we ensure a thorough tenant selection process and maintain strong tenant relationships for a smooth rental experience.
- Rigorous screening: reference checks, tenancy tribunal records, background and credit checks, while complying with privacy laws.
- Secure and personal viewings: every potential tenant is shown through after an initial screening.
- Landlord control: we find the best candidates, but the final decision is yours.
Owner Services
Rental inspections and payments
We provide ongoing property management with regular inspections, financial tracking, and proactive tenant oversight.
- First check-in within a month of a new tenant moving in, followed by inspections every 3-4 months with reports and recommendations.
- Daily rent monitoring with immediate follow-up on arrears.
- Monthly and end-of-year financial statements to support your accounting.
Owner Services
Casual letting-only service
For owners who manage their own properties but need help finding reliable tenants, we offer a casual letting-only service in select cases.
- Tenant screening: rental appraisal, advertising on TradeMe, and reference/credit checks.
- Lease support: assistance with tenancy agreements and bond lodgement.
- Property protection: a detailed condition report before the tenant moves in.
Resources
Learn more about our services
“The team at Brolly have looked after us and our property extremely well! They are always attentive to detail and looking out for our needs and our tenants, and would highly recommend them to any property owner looking for hassle free management experience.”
Roger
Property Owner
Frequently asked questions
FAQ’s
01.
How will you ensure my property generates the best possible return?
We combine in-depth market analysis, careful tenant placement, and proactive maintenance to ensure your property stays in demand and achieves optimal rent. With our local expertise and hands-on management, we focus on maximising rental income while safeguarding the long-term value of your investment.
02.
How do you ensure my property is well cared for and maintained?
Regular inspections and a trusted network of contractors allow us to address any maintenance needs promptly. Our property managers treat your property as if it were their own, providing ongoing care and timely updates to ensure your investment is always in top condition.
03.
What sets you apart from other property management companies?
Our personalised service, low property-to-manager ratio, and commitment to long-term relationships with owners mean we offer more care, attention, and transparency. We pride ourselves on providing a seamless experience, so you always feel confident and in control of your property.
04.
How will I stay informed about my property’s performance?
You’ll receive regular, comprehensive reports covering rent collection, property condition, and tenant communication. No matter where you are, we ensure you're always up-to-date and involved in key decisions, with our team available to address any concerns you may have.
05.
What happens if I want to sell my property or change tenants?
If you decide to sell, we’ll work with you to get your property market-ready and ensure a smooth transition. If you need to change tenants, we’ll manage everything from advertising and screening to the move-in process, all while minimising disruption to your income stream.
06.
How do you manage compliance with rental laws and regulations?
We stay on top of all relevant legislation, including the Residential Tenancies Act and Healthy Homes standards. Our team ensures your property is fully compliant with all legal requirements, helping you avoid fines and keeping things running smoothly.
07.
What happens if my tenant damages the property or doesn’t pay rent?
If damage occurs, we act quickly to assess the situation and arrange necessary repairs, holding tenants accountable under the terms of the tenancy agreement. For unpaid rent, we follow a clear process that includes reminders, payment plans, and, if needed, legal action to resolve the issue and protect your investment.
08.
Is there anything the owner still has to manage?
Our full-service property management covers all areas, from tenant placement and rent collection to property maintenance and legal compliance. The only time we’ll need your involvement is for major decisions, such as approving significant repairs or property changes. Rest assured, we keep you fully informed and engaged in the key decisions that matter.
09.
If I have multiple rental properties, how will you manage that?
We work with many owners who have medium to large property portfolios, including both residential and commercial properties. Our approach is to provide you with a dedicated relationship manager who ensures that all key communications go through one point of contact. We see people, not just properties, and take the time to understand your unique needs. By tailoring our services to suit your specific requirements, we make sure that managing your properties is simple, straightforward, and stress-free.
Fancy a chat? Let’s grab a coffee!
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Welcome to
Brolly Property Management
If you're looking for Vertigro, you're in the right place! We've rebranded, but we're still the same friendly team.
