Effective Date: 2024
Organisation: Brolly Property Management
Brolly Property Management is committed to protecting your privacy and managing
your personal information responsibly and in line with the Privacy Act 2020. This
policy sets out how we collect, use, share, and protect personal information provided
through our website, social media, and digital platforms.
1. Information We Collect
We may collect personal information from you when you:
Enquire about or apply for a rental or property management service
Attend open homes or inspections
Use our website, digital forms, or mobile applications
Sign up for newsletters or marketing
Interact with us via social media
This may include your name, contact details, rental or property preferences, and
communications with us. We may also collect device and browsing data (e.g.
cookies, IP address) to improve website performance and user experience.
2. How We Use Your Information
We use your personal information to:
Provide and manage property management or tenancy services
Facilitate communications between landlords, tenants, and service providers
Respond to enquiries and service requests
Send relevant property listings, newsletters or updates (you can unsubscribe
at any time)
Comply with legal and Residential Tenancies Act requirements
Monitor and improve our services and internal processes
Where possible, we’ll explain why information is being collected and whether it’s
mandatory or optional.
3. Marketing and Digital Tracking
We may use your information to send promotional communications about our
services. Our website uses cookies and analytics tools (e.g. Google Analytics,
Facebook Ads) to understand visitor behaviour and improve content. You can
manage your cookie settings in your browser.
We may use anonymised website data for advertising and remarketing purposes
through third-party platforms.
4. Third-Party Sharing
We may share your personal information with:
Credit checking and tenancy services (with your consent)
Trusted third-party providers (e.g. software platforms, cloud storage)
Regulatory agencies, where legally required
We do not sell your personal information. We require third parties to handle your
information securely and only for agreed purposes.
5. Social Media and Mobile Apps
Interactions on our social media pages (comments, likes, messages) may provide us
with profile information. Your activity on social media platforms is subject to each
platform’s own privacy policies.
If you allow our app to access your location, that data is used in real time to improve
property search features and is not stored by us.
6. Storage and Security
We use secure systems and processes to protect personal data from unauthorised
access or misuse. Access is limited to authorised staff and contractors who are
bound by confidentiality obligations.
Some information may be stored using reputable providers in New Zealand or
overseas. We ensure appropriate safeguards are in place for overseas data storage.
7. Your Rights
You have the right to access the personal information we hold about you and to
request corrections. You may also request deletion of your data where appropriate.
To make a request, please contact us at:
Email: support@vertigro.co.nz
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always
be available on our website. Please check periodically for any changes.
